Other Services

Where can I find the option for Live Chat on the website?

In line with our focus on customer experience, we have Idea Live Chat which both Idea and non-Idea customers can use. This initiative will offer immediate response to your queries and will serve as one-stop-shop for all your Idea-related questions.

You can access the Live Chat option on the of 'Online Recharge' and 'Bill Pay' pages, as well as on the homepage.