Promotion & contest




                                                                               IDEA TELECOUNSELLING – CALL TO WIN CONTEST





!DEA TELECOUNSELLING CALL TO WIN CONTEST (hereinafter referred to as “Offer”) is sponsored, organized and administered by PINNACLE MOBILE SERVICES PVT LTD, a company having its office at S-18, GROUND FLOOR, JANTA MARKET, RAJOURI GARDEN NEW DELHI 110027 and its registered office at E-36/8, 1st Floor, Rajouri Garden, New Delhi 110027 (hereinafter referred to “PINNACLE MOBILE SERVICES PVT”); in association with IDEA CELLULAR LTD, a company having its circle office at 1st Floor, A-68, SEC-64, Noida-201301 and its registered office at Suman Tower, Plot No.18, Sector -11, Gandhinagar- 382011(hereinafter referred to as “Idea”) (Jointly referred to as ‘Organizers’). The role of Idea will be restricted to that of a Telecom Service Provider as per the license and guidelines of Department of Telecommunications.





This Offer is purely on a “best effort” basis and participation is voluntary for the eligible prepaid subscribers of Idea UP West Circle.


  1. Offer Period 


This Offer is open for a limited period of 24 days only with effect from 8th March 2018 00:00 hrs to 31st March 2018 at 23:59:59 hrs (“Offer Period”).


  1. Eligibility Criteria


2.1 This Offer is open for pre-paid category of cellular subscribers of Idea UP (West) Circle. 


For the sake of clarity, a “Subscriber /participant” for the purpose of this Offer shall mean and include an individual/person, who is the rightful owner/user of the pre-paid mobile connection of Idea, registered in UP West telecom circle in India and in whose name the mobile connection is active and registered as per the record maintained by Idea Cellular Ltd (and which shall be conclusive). In case a participating Subscriber is an employee of a company and the mobile connection used by him is registered in the name of an employing company, the employee /user can participate in the Offer provided that the employing company issues a No Objection Certificate (NOC) and authorization of the employer duly permitting the employee to use the number for participation in the Offer, receive the Gratification and accept the terms applicable for the Offer.


2.2 The employees of Idea & PINNACLE MOBILE SERVICES PVT LTD and their group companies affiliate or associate companies; are not eligible to participate in this Offer.


2.3 In order to be eligible for this Offer, a Subscriber/participant must fulfill the following criteria-


  • Subscriber must be 18 years of age or above.

  • He/she must be a citizen of India.

  • He/she must not have been either prosecuted or convicted for any criminal offence nor be of an unsound mind and has a firm contractual capacity.

  • Subscriber must not be under any legal disability e.g. insolvency, restraint by Court Order etc.

  • Subscriber must be an active prepaid subscriber or customer of Idea during the announcement or selection of winner.

  • Subscribers must belong to the Circle mentioned hereinabove.

  • The Contest is not open for employees and their relatives, distributors, franchisees, agents and suppliers of IDEA.


  1. Participation, Charges & Selection of the Highest Scorer(s)


3.1. Participation:


  • The prepaid subscriber should be an active user with Idea Cellular Ltd., UP West Circle can participate in the contest during the Offer Period. To participate in the Offer, Idea subscribers can play in this contest by dialing Idea Tele-Counselling Short Code 51150 (Rs.9/min). A subscriber is required to dial the short code and has to take Counseling.

    1. Top 3 highest Revenue generators will get recharge of Rs 100 during offer period on daily basis.

    2. Top 3 highest Revenue generators during offer period will get bumper recharge of Rs 1000.



 3.2.   Applicable Charges


  • Browsing fee on the Short Code is payable by a participant for participating in this Offer.

  • Browsing charges are Rs. 9/min



3.3.     Selection of the Highest MOU(s)


  •  A Subscriber can win the daily gratification once during the offer period, but the daily winner subscriber(s) may also be eligible for bumper gratification of Rs. 1000/- Recharge. In case of a tie between the two or more participants i.e. if two or more participants have equal Minutes of Usage (hereinafter referred to as “MOU”, then the winner will be decided based on skill or knowledge based questionnaire for Gratification. The subscriber who will give maximum correct answer(s) will be declared as winner. It is also specifically agreed by the participants / Subscribers that the decision of PINNACLE MOBILE SERVICES PVT LTD and/or Idea with regard to the Offer including the process for selection of the highest MOU(s) shall be final and binding upon them and the participants agree not to dispute, or seek any clarification for the same from either PINNACLE MOBILE SERVICES PVT LTD or Idea or both.



  1. Gratifications -Top 3 Participants who have maximum MOU(S) during/at the end of day shall be selected by Idea/ PINNACLE MOBILE SERVICES PVT LTD in accordance with clause 3.3 of the T&C, and shall be bequeathed as follows: 


Gratification Details - Daily Winner Recharge of Rs 100 each and bumper recharge of Rs 1000 to offer period winners


  1. Daily gratification will be credited within 48 hours

  2. Bumper gratification will be credited within 7 days of the closing of offer period

  3. The gratifications offered in this offer will be sponsored and distributed by PINNACLE MOBILE SERVICES PVT LTD or by a designated third party.

PINNACLE MOBILE SERVICES PVT LTD /IDEA will not be responsible for any loss, damage, claim or demand by the subscribers due to any of the following reasons:-

  • Subscriber is unable to dial on this short code i.e. (51150) in this offer;

  • Subscriber is unable to understand the terms and conditions of this offer;

  • Subscriber is unable to understand the process of participation or is unable to participate in the offer;

  • Subscriber is declared as a winner and but the age of the subscriber should not be less than 18 years or is incompetent to enter into a contract;

  • Any other reason, event, error or incidence not within the control of IDEA/ PINNACLE MOBILE SERVICES PVT LTD.


  1. It is understood and agreed by the Subscribers that mere participation to this Offer during the Offer Period, does not entitle the Subscriber/s to claim the Gratification. He /she should be a selected/ declared as the highest MOU(s) generators by Idea in conformity with the terms of clause 3.3, to claim the Gratification(s) mentioned above.


  1. It is understood and agreed by the Subscribers that a selected participant/highest MOU(s) generator shall have to be the rightful owner of the particular mobile phone number/ connection, registered as per the records maintained by Idea Cellular Ltd (and which shall be conclusive). If the selected participant/highest MOU(s) is not able to provide sufficient evidence to show that he/she is the rightful owner/user of the particular mobile connection, Idea reserves the right to award the Gratification to the next eligible participant.


  1. By participating in the Offer, the Subscriber hereby further understands and agrees that PINNACLE MOBILE SERVICES PVT LTD shall at its sole discretion be responsible for inter-alia the selection of the participants and delivery of the Gratification at the mentioned venue of the choice of Idea & PINNACLE MOBILE SERVICES PVT LTD. The decision of Idea & PINNACLE MOBILE SERVICES PVT LTD in this regard shall be final and binding upon the Subscriber.


  1. Highest MOU(s) / winners shall be conveyed about the gratification details through SMS/Call. The Subscribers/participants are required to be vigilant on their part in gathering information regarding the selection of the highest MOU(s) generator and/or for collection of Gratification. The Subscriber hereby understands and agrees that Idea’s responsibility in the Offer is limited only to the extent of communicating the list of participants to PINNACLE MOBILE SERVICES PVT LTD. It is specifically mentioned that no information by post/courier/fax/telegram or any other mode shall be given by the PINNACLE MOBILE SERVICES PVT LTD or Idea.



  1. The participants including the highest scorer understand and agree that acceptance of the Gratification by the participant, constitutes grant of permission to Idea as well as PINNACLE MOBILE SERVICES PVT LTD and its affiliates, to click photographs of the participant/highest scorer and use the participant/highest scorer’s names, photocopy, preferences (likes and dislikes), voice and comments for adverting and promotional purposes in any media worldwide, only for purposes of advertising and trade without any additional compensation whatsoever to the participants/highest scorer. The participating Subscribers, hereby understands and gives his/ her irrevocable consent for sharing /submission of his/her personal information with PINNACLE MOBILE SERVICES PVT LTD.



  1. The Participants understand and agree that the Gratification under the Offer is neither assignable nor transferable under any circumstances. The Gratification shall be subject to such other terms and conditions as may be applicable to specific Gratification and shall have to be duly complied with by the successful participant/Scorer.



  1. The selection shall be final and binding upon the participants.


  1. The Gratification(s) to the participant(s) shall be given subject to compliance with all applicable statutory legislations/ processes /formalities in connection with the Gratification(s) and on production of all such documents/papers as mentioned in clause 6 of this Terms and conditions and as required by Idea. Any failure on the part of the successful participant/highest scorer to comply with directions issued by Idea/ PINNACLE MOBILE SERVICES PVT LTD for claim of Gratification shall entitle Idea/ PINNACLE MOBILE SERVICES PVT LTD to forfeit the Gratification.



  1. In case of any queries/ complaints, the Subscribers shall have to directly contact to idea/ PINNACLE MOBILE SERVICES PVT LTD


  1. The Subscriber hereby agrees and undertakes not to hold Idea/ PINNACLE MOBILE SERVICES PVT LTD and/or or any of their group entities or affiliates, their respective directors, officers, employees, agents, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses that the Subscriber may/might have suffered, sustained or incurred, or claims to suffer, sustain or incur, by way of and /or on account of the present Offer.


  1. The Subscribers / Participants including the highest scorer(s) understand and agree that Idea/ PINNACLE MOBILE SERVICES PVT LTD shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), to a Subscriber and/or any third party, directly or indirectly, by use or non-use of the Gratification.



  1. Apart from the entitlement to the above Gratifications, the successful participant/highest scorer or their legal heirs/successors/representative will have no other rights or claims against the Organizers


  1. This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control of Idea/ PINNACLE MOBILE SERVICES PVT LTD. In case of force majeure conditions, no liability in whatsoever manner shall fall upon the Organizers.


  1. The terms and conditions stated herein, shall not override the terms and conditions of the Subscriber Enrolment Form of the Idea Cellular connections of any or all categories.


  1. The Offer is valid subject to compliance with all formalities as required by Idea/ PINNACLE MOBILE SERVICES PVT LTD. Any failure on the part of the subscriber to comply with the specified formalities shall disqualify the Subscriber.


  1. This Offer is subject to guidelines / directions issued by Telecom Regulatory Authority of India or any other statutory authority from time to time.


  1. The decision of Idea and PINNACLE MOBILE SERVICES PVT LTD in respect of all transactions under this Offer shall be final and binding. Idea reserve the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria at its sole discretion at any time during its validity as may be required in view of business exigencies and/or changes by regulatory authority and/or statutory changes and the same shall be binding on the Subscriber.


  1. The Terms & Conditions are subject to laws of India and to the exclusive jurisdiction of the Courts at District- Gautam Budh Nagar (Noida), (U.P).



  1. The provisions of this service, the Offer and any other promotional endeavors may not be used for any commercial purpose by any person.


  1. The Organizers reserve the right, at any time, to unconditionally disqualify any participant who tampers with or who tampers with or in any way abuses the process or Term and conditions of the offer. Failure by the Idea to enforce any of its rights at any stage does not constitute a waiver of those rights.


  1. The Organizers and their officials including their directors, officers, partners, employees, consultants and agents are under no obligation to render any advice or service to any participant in respect of the Offer.