Promotions & Contests

Freedom from Dialer Tone Charges & win many prizes (only UPW circle)

Terms and Conditions of the Offer for Participants

“Consumer Promo – Freedom from Dialer Tone Charges & win many prizes”

 

PLEASE READ THESE TERMS AND CONDITIONS (“T&C”) CAREFULLY BEFORE REGISTERING TO PARTICIPATE IN THIS OFFER KNOWN AS THE “Freedom from Dialer Tone Charges & win many prizes”. BY PROCEEDING WITH REGISTRATION AND USE OF THE “DIALER TONES-CONTEST” (“OFFER”), YOU HEREBY ACKNOWLEDGE AND ACCEPT THE OFFER AND THEREBY AGREE ON IRREVOCABLE BASIS, TO BE LEGALLY BOUND BY THESE TERMS & CONDITIONS MENTIONED HEREUNDER. IF YOU DO NOT AGREE TO ABIDE BY THESE TERMS AND CONDTIONS, PLEASE DO NOT PARTICIPATE IN THE OFFER.

1. TERMS AND CONDITIONS:

Freedom from Dialer Tone Charges & win many prizes” ( hereinafter referred to as “Offer”) is sponsored and organized by Real Networks India Private Limited, a company having its registered office at Plot No 15, Nipun Tower, Karkardooma Community Centre, Karkardooma, New Delhi – 110092, India (“ hereinafter referred to “RealNetworks”) in association with Idea Cellular Limited, a company having its Regional Office at A-68, Sector-64, Noida, Gautam Budh Nagar and its registered office at Suman Tower, Plot No. 18, Sector – 11, Gandhinagar – 382 011 and its Corporate Office at 5th Floor, Windsor, Off CST Road, Kalina, Santacruz (E), Mumbai-400098  (“Idea”) (hereinafter Real Networks and Idea are jointly referred to as “Organisers”) and the Offer is open for a limited period  with effect from 1st August 2016 – 00:00:01 Hrs. till 31st March 2017 – 23:59:59 Hrs. for both pre-paid and post-paid category of Idea Subscribers of UP West Circle.

Definitions

For the purpose of this Offer, the following terms shall have the meanings defined below when used in capital letters herein:

Subscriber” for the purpose of this offer shall mean the prepaid and post-paid subscriber and rightful user of the Idea mobile connection in UP West Circle, in whose name the mobile phone number is registered,

Offer” means the Idea “Dialer Tones – Race to 2017” offer detailed in these terms and conditions.

Offer Period” shall mean the period commencing with effect from 15th August 2016 – 00:00:01 Hrs till 31st March 2017 – 23:59:59 Hrs.

Gratification” shall mean and be limited to the prizes detailed in these terms and conditions

Age on Service” shall mean the most recent and active duration of subscriber on Dialer Tone service in days from the date of consideration.

Circle” shall mean and include UPW & Uttrakhand Circle of Idea cellular Limited.

A Subscriber, by participating in the Offer hereby agrees to the Terms and Conditions mentioned hereinbelow and gives his/her consent to the criteria and process of selecting the winners for Gratifications as set out herein, and any appropriate changes that may be made to this Offer by Idea Cellular Limited due to any legal or regulatory requirement, instructions from any judicial or a quasi-judicial body or due to any natural calamity beyond the reasonable control of the Idea Cellular Limited, its affiliates and associates.

 Also, by participating in this Offer, the Subscriber:

  • Warrants that he/she has read, understood and agreed to conform to these Terms and Conditions.
  • Warrants that the accuracy, truthfulness and currency of all information that he/she may have submitted.

These Terms and Conditions are available on the Website at the following address:  http://www.ideacellular.com/idea/promotions   (“Website”). The terms and conditions can be amended or varied from time to time or withdrawn and therefore, please visit the Website periodically to keep you updated and informed.

By participating in this Offer, the Participant/Subscriber indicates his/her acknowledgement and acceptance of these Terms and Conditions.

The Participant / Subscriber hereby agrees that all incidental costs/taxes/levies related to the Gratification(s), if any, shall be exclusively borne by the Subscriber, which shall be including but not limited to TDS, and any other taxes applicable by the Central, State or Municipal government.

2. In order to be eligible for this offer, a subscriber /participant must fulfil the following criteria:

  • This Offer is open and valid for all active and existing pre-paid Subscribers, post-paid subscribers of Idea UP West Circle (the “subscribers”).
  • Subscriber must be 18 years of age or above.
  • He/she must be a citizen of India.
  • He/she must not have been either prosecuted or convicted for any criminal offence nor be of an unsound mind and has a firm contractual capacity.
  • Subscriber must not be under any legal disability e.g. insolvency, restraint by Court Order etc.
  • Subscriber must be an active prepaid/post-paid subscriber of Idea during the announcement or selection of winner.
  • Subscribers must belong to the Circle mentioned hereinabove.
  • The Contest is not open for employees and their relatives, distributors, franchisees, agents and suppliers of IDEA.

2.2 The employees of Idea and Real Networks and their group companies, affiliate or associate companies are not eligible to participate in this Offer.

2.3 Any post paid subscribers with any outstanding amount as dues against the monthly bills generated by Idea shall not be eligible to participate in this offer. 

2.4 Any corporate post-paid subscriber will not be eligible for this offer i.e (Company Owned Company Paid).

 3.  Procedure to participate in the Offer:-

  • Subscriber has to be a subscribed user of Dialer Tone service during the contest period to be eligible for the contest.
  • In order to increase the chances of winning, subscriber has to remain active on Dialer Tone service and do as many song downloads/selections/changes as possible. Score will be calculated as per following-
    • For each day of active period/age on Dialer Tone service, subscriber will earn 1 point.
    • For each song change (any paid price point) subscriber will earn 10 points.
    • Dialer Tone subscription/Song Change can be done from any of the available modes but not limited to OBD, IVR, SIVR, USSD, COPY, SANCHAYA, WEB and  APP.
    • Subscribers active on FREE Dialer Tone service will not be eligible to earn any points.

 

  • For Monthly gratification, Subscriber has to score a minimum of 50 points to be eligible for gratification. Time period for monthly contest are:
  • 15th August 2016 to 14th September 2016
  • 15th September 2016 to 14th October 2016
  • 15th October 2016 to 14th November 2016
  • 15th November 2016 to 14th December 2016
  • 15th December 2016 to 14th January 2016
  • 15th January 2017 to 14th February 2017
  • 15th February 2017 to 14th March 2017
  • For Bumper gratification, subscriber has to score a minimum of 350 points to be eligible for gratification. Time period for  contest are:
  • 15th August 2016 to 31st March 2017
  1. Winner Selection:
  • For the purpose of selecting a winner, active age of subscriber on Dialer Tone service and total song download/selection done by the user will be considered for calculating final score.
  • For Monthly gratification:-
    • Top 1000 prepaid subscribers and top 50 post-paid subscribers with highest score & minimum of 50 points during the period(s) mentioned will be eligible for monthly gratification as per point No-5 below.
      • The winners will be informed and credited their respective benefits by end of same month.
    • Additionally, Top 3 (THREE) customers with highest score & minimum of 50 points during the period(s) mentioned will be eligible for monthly gratification of Smartphone as per point No-5 below.
      • In case a subscriber wins Smartphone in any month period mentioned in point No-3, he/she will not be eligible for Smartphone in the remaining period(s) but will be eligible for Bumper Gratification(s).
  • For Bumper gratification:-
    • Top 1 (ONE) subscriber with highest score & minimum of 350 points at the end of contest (31st March 2016) will be eligible for Bike as per point no.5 below.
    • Next 2 (TWO) best scorers with highest score & minimum of 350 points during the entire contest period (15th Aug’16 to 31st Mar’17) will be eligible for LED TVs as per point No-5 below.
    • Next 5 (FIVE) best scorers with highest score & minimum of 350 points during the entire contest period (15th Aug’16 to 31st Mar’17) will be eligible for Microwave Oven as per point No-5 below.

 

  • Winners will be declared and informed within 1 month after the end of gratification period(s) as mentioned in point No-3. Customer has to be an active subscriber of Dialer Tone service at the end of mentioned gratification period(s) to be eligible for gratification.
  • In case of tie between two or more participants i.e. if two or more participants have equal scores, then the customer with higher age on service will be considered for gratification. In case of further tie, eligible subscribers will be asked 10 skill based questions and for each correct answer subscribers will earn 10 points which will be added in his/her total score for selecting the winner, if further tie happens, then the subscriber who will give the correct answers in least time, shall be declared as winner for Gratification / Prize.
  • Further, the highest scorer eligible for gratification will be the original Subscriber of the eligible mobile phone number (MSISDN). If the highest scorer is not able to provide sufficient evidence to show that he/she is the original subscriber of the mobile number, RealNetworks reserves the right to consider the next eligible Subscriber for the Gratification or to forfeit the Gratification, at its sole discretion.
  • It is also specifically agreed by the participants / Subscribers that the decision of Idea with regards to the Offer including the process for selection of the highest scorer shall be final and binding upon them.
  • In case no subscriber satisfies the minimum eligibility criteria, Organisers reserve the right to forfeit the Gratification(s)
  1. Gratification/Prizes:

Gratification Type

Count

Offer/Gratification

Monthly Gratification

1000 (One Thousand) prepaid and 50 (Fifty) postpaid customers for each of 7 periods

Rs.39 talktime to Prepaid & Rs.39 discount to postpaid customers

3 (Three) customers for each of 7 periods

Smartphone worth upto Rs.10,000 of any brand as per the discretion of Organisers

Bumper Gratification

1 (One) Customer during the entire Contest

Royal Enfield Bike worth upto Rs.1,50,000

2 (Two) Customers during the entire Contest

LED TVs worth upto Rs.20,000 of any brand as per the discretion of Organisers

5 (Five) Customers during the entire Contest

Microwave Oven worth upto Rs.7,000 of any brand as per the discretion of Organisers

 

IDEA will not be responsible for any loss, damage, claimed /demanded by the subscribers due to any of the following reasons:-

  • Subscriber is unable to subscribe to Dialer Tone service.
  • Subscriber is unable to understand the terms and conditions of the Contest.
  • Subscriber is unable to understand the process of participation or is unable to participate in the Contest.
  • Subscriber is declared as a winner but the age of the subscriber is less than 18 years or is incompetent to enter into a contract;
  • Any other reason, event, error or incidence not within the control of IDEA

Apart from the entitlement to the above gratification, the winner/s or their legal heirs will have no other rights or claims against IDEA.

  1. After the selection and validation of the highest scorer(s) of  the above mentioned Gratification(s), the highest scorer(s) will be contacted, through SMS or calls, for 3 consecutive days, and will be given further details as to how, when and where they can redeem their respective Gratification(s). The Gratification(s) must be claimed by the highest scorer(s) within one month of the date of intimation, failing which, the Gratification(s) will be forfeited. In the event that any of the highest scorer(s) cannot be reached or are ineligible or are disqualified, for any reason whatsoever, the Organisers reserve the right to forfeit the Gratification(s), at their sole discretion.
  1. This Offer is being made purely on a “best effort” basis and participation of eligible Subscribers is voluntary, and subject to acceptance of these Terms and Conditions.
  1. Rules and regulations of National Do Not Call Registry will not be applicable on the messages sent for the purpose of taking customer’s consent to participate in contest.
  1. By entering the Offer, the Subscriber confirms and waives the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive promotional messages from RealNetworks/ the Organisers, as they may in their sole and absolute discretion decide.
  1. All disputes must be addressed by the Subscriber in writing to RealNetworks directly and Idea shall not entertain any communication in this regard.
  1. Subscribers can email RealNetworks at RNI_helpdesk.idea@ap.real.com in case of any issues or complaint with respect to this Offer.
  1. The Subscriber hereby understands and gives his/ her irrevocable consent for personal information relating to the Subscriber to be exchanged with Idea, RealNetworks and its vendors or published and/or communicated to/in any media that it may deem fit, and Idea, RealNetworks or its vendors may, at their sole discretion choose to publish or disclose the name(s), phone number(s), score(s) and/or photographs of all the Participants, if required, and specifically, of highest scorer(s).
  1. The Subscriber acknowledges and agrees that all copyright and trademarks and all other intellectual property rights in the SMS content/website and all material or content related to the  Offer shall remain, at all times, owned by the Organisers / their respective owners. All material and content contained in this website is made available for your personal and non-commercial use only. Any other use of the material/ content on this website and/ or any information disseminated by SMS or any other means of communication are strictly prohibited.
  1. Idea/RealNetworks is neither responsible nor guarantees the quality of the goods/services being offered as Gratification(s) nor is it liable for any defect in the goods/services so obtained/availed, by the Subscribers under this Offer. RealNetworks is also not liable for any defect in the Gratification(s) so offered or availed, by the Subscribers under this Promotion Offer.
  1. The Gratification(s) under the Offer is neither assignable nor transferable under any circumstances. All the Gratification(s) shall be subject to such other terms and conditions as may be applicable to specific Gratification(s) and shall have to be duly complied with by the highest scorer(s).
  1. One customer will be eligible for only one gratification. In the event, if a customer is the selected winner for more than one gratification, his eligibility will be considered for higher gratification only and the lower gratification will pass-on to next eligible customer.
  1. The Gratification(s) to the highest scorer(s) shall be given subject to compliance with all applicable statutory legislations/ processes /formalities in connection with the Gratification(s) and on production of all such documents/papers as may be required by Idea/RealNetworks before accepting the delivery of the Gratification(s). Any failure on the part of the highest scorer(s) to comply with directions issued by Idea/RealNetworks for claim of Gratification(s) shall entitle Idea/RealNetworks to forfeit the Gratification(s) or roll the Gratification(s) over to the next eligible highest scorer(s), at their sole discretion. RealNetworks at its sole discretion shall decide the model/variant of any Gratification(s) being offered in this Offer.
  1. A Subscriber shall be considered ineligible if he/she does not conform to the conditions as stipulated in this Terms and Conditions, or cannot provide any of the required documents as stipulated in this Terms and Conditions.
  1. The Organisers, at their sole discretion, reserve the right to substitute Gratification(s) of equal or greater value at any time. However, there will be no cash alternative.
  1. All incidental costs/taxes/levies related to the Gratification(s), if any, shall be exclusively borne by the Participant/Subscriber, including but not limited to TDS, Gift tax (if any), Road Tax, Insurance and any other taxes applicable by the Central, State or Municipal government.
  1. All Gratification(s) must be claimed by the eligibility criteria as set about in this terms and conditions, along with the documents specified herein below. The documents required to be submitted along with the claim by the highest scorer(s) include the following (the document list is only inclusive and not exhaustive and can change as per the requirements of Law):
    • Identity Proof
    • Address Proof
    • Photocopy of PAN Card
    • Proof of holding the Idea telephone connection
    • Letter, Declaration or any other document in the format as may be required by Idea etc.
  1. Any Gratification of value in excess of INR 10,000/- will be subject to deduction of Tax at Source (‘TDS’) under the provisions of the Income Tax Act, 1961 (Here, the value of Gratification refers to single payment i.e. each Gratification and not the total of all gratifications during a financial year). Such TDS on the gratification/s shall be borne by the successful participant/highest scorer.  Further, all the successful participants/highest scorer must furnish a valid Indian PAN Card copy to claim the Gratification(s) amount, or Gratification(s), irrespective of the value of the same, failing which the successful participant/highest scorer’s Gratification(s) shall be forfeited, or the Gratification(s) shall be rolled over to the next eligible participant/highest scorer(s), at the sole discretion of the Organisers. The successful participant/highest scorer shall also be liable to pay all the other taxes which are applicable under any statue or law.
  1. The Gratification(s) will be given to the eligible participant after deduction of such value equivalent to the amount of applicable taxes, including but not limited to, TDS as applicable from time to time.
  1. The highest scorer list for all Gratification(s) will be announced after the end of the Offer and completion of all the selection processes.
  1. The employees of Idea / RealNetworks and their group companies, affiliate or associate companies shall not be eligible to receive any of the Gratification(s) offered in this Offer.
  1. The Gratification(s) shall be handed over by Idea/RealNetworks on receipt of all the documents, from the highest scorer(s), required to process the distribution of the Gratification(s).
  1. This Offer cannot be used in conjunction with any alternative Offer or promotion.
  1. This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control of Idea/ RealNetworks.
  1. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment Form.
  1. This Offer is subject to guidelines/ directions issued by the Department of Telecommunications (DoT), Telecom Regulatory Authority of India (TRAI) or any other statutory authority from time to time.
  1. By accepting the Offer, the Subscriber acknowledges and undertakes not to bring any legal action nor shall it hold the Organisers accountable or responsible under any Applicable Law including but not limited to the Telecom Unsolicited Commercial Communication Regulation 2007 and the Telecom Commercial Communication Customer Preference Regulation 2010.
  1. The decision of the Organisers in respect of all transactions under this Offer shall be final and binding and the Organisers shall not be liable to entertain nor answer any issues concerning the decision or the selection process of the eligible highest scorers to the Offer with the respected gratifications.
  1. Neither Idea nor RealNetworks shall be responsible for any claims arising out of technical failures before, during or after the completion of the Offer including but not limited to any technical failures in the mobile connectivity, failure of servers or the failure to provide the correct score updates or any mistakes arising out of technical snags. Further, RealNetworks/Idea shall not be responsible for any claims arising out of any failure(s) which is beyond the reasonable control of RealNetworks or Idea.
  1. The Subscriber hereby agrees and undertakes not to hold Idea/ RealNetworks and/or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses, either direct or remote that you may/might have suffered, sustained or incurred, or claim to suffer, sustain or incur, by way of and /or on account of this Offer.
  1. Idea/RealNetworks or any of their group entities or affiliates, their respective directors, officers, employees, agents, representatives, shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), by a participant and/or any third party, directly or indirectly, by use or non-use of the Gratification(s) offered in this Offer.
  1. Organisers and their officials including their directors, officers, partners, employees, consultants and agents are under no obligation to render any advice or service to any participant in respect of the Offer.
  1. Organisers reserve the right, at any time, to unconditionally disqualify any participant/Subscriber who tampers with or who in any way abuses the process or Terms and Conditions of the Offer. Failure by Organisers to enforce any of their rights at any stage does not constitute a waiver of those rights.
  1. Substitution or exchange of ‘Gratification’ will not be allowed. Idea and RealNetworks reserve the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria, the Terms & Conditions and Gratification(s) at their sole discretion at anytime during it’s validity as may be required in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and the same shall be binding on the Subscriber. You are therefore advised to check this website regularly for any update(s) or amendment(s) made to these terms and conditions.
  1. The provisions of this service, the Offer and any other promotional endeavours may not be used for any commercial purpose by any person.
  1. Subject to any applicable law (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED by Organisers including, but not limited to, meeting of the participant's requirements or aspirations, timeliness, security, the results or reliability of any  Offer/Offer, or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the Offer or any transactions effected through the Offer; (b) The participant expressly agrees that his/her participation in the Offer offered by Organisers is at the participant's sole risk and is governed by the Terms and Conditions herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the website or through the Offer shall be construed to mean the giving of any warranty of any kind by the Organisers.
  1. The Gratification(s) to the highest score(s) shall be given subject to compliance with all applicable statutory legislations/ processes /formalities in connection with the Gratification(s) and on production of all such documents/papers as may be required by the Organisers before accepting the delivery of the Gratification(s). Any failure on the part of the highest scorer(s) to comply with directions issued by Organisers for claim of Gratification(s) shall entitle Organisers to forfeit the Gratification(s). RealNetworks at its sole discretion shall decide the model/variant of any Gratification being offered in this Offer.
  1. Apart from the entitlement to the above Gratification(s), the eligible highest scorer (s) or their legal heirs/successors/representative will have no other rights or claims against the Organisers.
  1. All disputes, differences or any other matters in relation to and arising out of this contest or pertaining to the rules and regulations or the Terms and Conditions shall be referred to arbitration by a Sole Arbitrator to be appointed by the Idea Cellular Ltd., UP West Circle whose decision shall be final and binding under the Arbitration & Conciliation Act, 1996. The venue of arbitration shall be Gautam Budh Nagar (Noida) or at such other place as the Arbitrator may decide and Arbitration proceeding shall be conducted in English Language. All disputes shall be subject to the sole and exclusive jurisdiction of the Courts situated at Gautam Budh Nagar (Noida) only.

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