Promotion & contest

DIALER TONES TYOHAAR PE UPHAAR’ Offer- Season 2

DIALER TONES TYOHAAR PE UPHAAR’ Offer- Season 2

PLEASE READ THESE TERMS & CONDITIONS CAREFULLY BEFORE REGISTERING TO PARTICIPATE IN THIS OFFER KNOWN AS THE “DIALER TONES ‘TYOHAAR PE UPHAAR - SEASON 2”. BY PROCEEDING WITH REGISTRATION AND USE OF THE “DIALER TONES ‘TYOHAAR PE UPHAAR - SEASON 2” (“OFFER”), YOU AGREE TO BE LEGALLY BOUND BY THESE TERMS & CONDITIONS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT PARTICIPATE IN THE OFFER.

TERMS & CONDITIONS:                                                                                                                                                          

This Offer is sponsored and organized by RealNetworks India Pvt. Limited (RealNetworks) having its registered office at Plot No 15, Nipun Tower, Karkardooma Community Centre, Karkardooma, New Delhi – 110092, India (“RealNetworks”) in association with Idea Cellular Limited, a company having its registered office at Suman Tower, Plot No. 18, Sector – 11, Gandhinagar – 382 011 and Corporate Office at 5th Floor, Windsor, Off CST Road, Kalina, Santacruz (E), Mumbai-400098  (“Idea”) (hereinafter RealNetworks and Idea are jointly referred to as “Organisers”) and the Offer is open for a limited period from  14th October 2016 – 00:00:01 Hrs. till 20th February 2017 – 23:59:59 Hrs. both days inclusive for both pre-paid and post-paid category of Idea Subscribers.

Organisers reserve the right to extend or shorten the Offer period, as it deems fit, from time to time and any such change shall be published on the website www.ideacellular.com (“Website”). The Terms and Conditions can be amended or varied from time to time or withdrawn and therefore please visit the Website to keep you updated and informed. You automatically deemed to have accepted the amended terms and conditions by your continuous participation in the Offer.

This Offer is being brought to you by RealNetworks.

Definitions

For the purpose of this Offer, the following terms shall have the meanings defined below when used in capital letters herein:

“Subscriber” shall mean the prepaid and post-paid customer and rightful user of the Idea mobile connection, (i) in whose name the mobile phone number is registered, or (ii) the employee, who is the user of the phone, if the phone is registered in the name of a company, provided that company issues a letter stating that the specific phone number has been allotted to the employee.

 

Offer Period” shall mean the period commencing from 14th October 2016 – 00:00:01 Hrs till 20th February 2017 – 23:59:59 Hrs. both days inclusive.

 

Participant Circles”: shall mean and include the below circles:

 

Participant Circles

AS, BH, GJ, KL, NE, OR, RJ, UE, UW, WB

 

 

Circle-group”: shall mean and include the below circles:

 

Sr. No.

Circle

Circle-group

1

UW

1

2

GJ

2

3

RJ

3

4

UE

4

5

BH

5

6

WB

6

7

KL

8

OR

9

AS

10

NE

 

 

““Gratification” shall mean and be limited to the following:

 

Bumper Gratification (130 Days): Car worth Rs. 300,000**/- (Rupees Three Lakhs Only) to only one eligible MSISDN Subscriber across all the Circle Groups who has obtained minimum criteria of 300 points during the Offer Period.

 

Grand Gratification (65 Days): One eligible MSISDN Subscriber across all Circle Groups, for each of the two 65 days period, to be gratified with One Motorbike, total worth Rs. 1,00,000**/- (Rupees One Lakhs Only) for 2 gratifications, who has obtained minimum criteria of 200 points during that period.

 

Mega Gratification (65 Days): Top 3 MSISDN Subscribers from each of the 6 Circle Groups, for each of the two 65 days period, to be gratified with Smartphone (1st highest Scorer), Refrigerator (2nd Highest Scorer) and Washing Machine (3rd highest scorer) respectively, total worth Rs. 3,12,000**/- (Rupees Three Lakhs Twelve Thousands only) for 36 gratifications, who has obtained the minimum criteria of 125 points during that period.

 

Weekly Gratification (7 Days): Recharges/bill payment each worth Rs.1,000** (Rupees One Thousands Only) to total 252 eligible MSISDN Subscribers, 3 from each of the 6 Circle Groups for each of the 14 weeks(14-Oct-2016 to 19-Jan-2017), total worth Rs. 2,52,000**/- (Rupees Two Lakhs Fifty Two Thousands only), who has obtained the minimum criteria of 10 points during the particular week.

 

** Price value of the Gratification(s) are approximate values & may vary depending upon the Market price of the goods at the time of purchase.

 

 

 

 

Type of Gratification:

 

Gratification Type

Days

Bumper

 130

Grand & Mega

 65

Weekly

7

 

* Gratification Selection Period:

Grand & Mega Gratification

 

Bumper Gratification

Period

From

To

 

Period

From

To

1

14-Oct-2016

 17-Dec-2016

 

1

14-Oct-2016

 20-Feb-2017

2

 18-Dec-2016

 20-Feb-2017

 

 

 

 

 

 

 

 

 

 

 

 

Weekly Gratification

Week

From

To

1

14-Oct-2016

20-Oct-2016

2

21-Oct-2016

27-Oct-2016

3

28-Oct-2016

03-Nov-2016

4

04-Nov-2016

10-Nov-2016

5

11-Nov-2016

17-Nov-2016

6

18-Nov-2016

24-Nov-2016

7

25-Nov-2016

01-Dec-2016

8

02-Dec-2016

08-Dec-2016

9

09-Dec-2016

15-Dec-2016

10

16-Dec-2016

22-Dec-2016

11

23-Dec-2016

29-Dec-2016

12

30-Dec-2016

05-Jan-2017

13

06-Jan-2017

12-Jan-2017

14

13-Jan-2017

19-Jan-2017

 

 

  1. Eligibility to avail the Offer

 

This Offer is valid only for active and existing prepaid and post-paid Idea Subscriber of the Participant Circles, who successfully downloads any Dialer Tone during the Offer Period and fulfils the following criteria:

  • Subscriber must be 18 years or above.
  • Subscriber must be a citizen of India.
  • Subscriber must not have been either prosecuted or convicted for any criminal offence nor be of an unsound mind and has a firm contractual capacity.
  • Subscriber must not be under any legal disability e.g. insolvency, restraint by Court Order and/or is prohibited from entering any contractual relationship.
  • Subscriber must belong to Participant Circles only.
  • Subscriber must be an active Subscriber or customer of Idea during the announcement, selection of highest scorer and highest scorer gratification.
  • Subscriber must not de-activate Dialer Tone during the Offer Period after participation. (For Bumper & Mega Gratification Only).
  • Subscriber should no way be related to the promoters of this Offer.

Further, the highest scorer eligible for gratification will be the original Subscriber of the eligible mobile phone number (MSISDN). If the highest scorer is not able to provide sufficient evidence to show that he/she is the original subscriber of the mobile number, RealNetworks reserves the right to consider the next eligible Subscriber for the Gratification or to forfeit the Gratification, at its sole discretion and you agree to not raise ant dispute of whatsoever nature in this behalf.

 

 

  1. Procedure for participating in the Offer

Participation through IVR

  • If the Subscriber downloads any Dialer Tone, informative SMS shall be sent to the Subscriber MSISDN number offering to Participate in the Offer and further providing IVR MM No 567898 to dial, if the Subscriber opts to participate in the Offer.
  • The Offer is available on the Toll free MM number 567898 for all Idea subscribers that download a Dialer Tone during the Offer period.
  • On dialling 567898, customers will be given briefed guidance on how to participate in the Offer.
  • This is followed by the 1st question and answer options
  • Subscriber can answer the question by pressing required key (i.e. either “1” or “2”).
  • For answering a question correctly the subscriber will be awarded 1 point.
  •  
  • Subscriber will be pushed 5 questions per activity (Activation, Subscription Renewal, Content Change or Content Renewal) basis the amount charged for the service. For charged amount greater than or equal to Rs1, 5 questions will be pushed. If charged amount is less than Rs1, no question will be pushed.
  • On Answering the questions, the Subscribers shall receive an SMS with “Cumulative Score” + “Instruction to download next song” to continue the Offer.
  • User can play maximum of 1200 questions in the offer.

The questions will be General Knowledge, Movies & Music related. The Offer will be open only in the above mentioned Participant Circles and Circle Groups of Idea and roaming users will be barred from participating in the Offer.

 

  1. Highest scorer’s Selection:

 

 

S. No.

Gratification

Category

No. of gratifications

Gratification

1

Bumper Gratification

One Highest scorer eligible subscriber across all Circle Groups, with a minimum of 300 points, during the Offer Period, will be selected for Bumper Gratification

1

Car

2

Grand Gratification

One Highest scorer eligible subscriber across all Circle groups for each of the two 65 days period, with a minimum of 200 points during the Offer Period, will be selected for Grand Gratification

2

Motorbike

3

Mega Gratification

Three Highest scorer eligible subscribers from each of 6 Circle-groups for each of the two  65 days period, with a minimum of 125 points respectively during the Offer Period, will be selected for Mega Gratification.

36

Smartphone (1st Highest Scorer)

Refrigerator (2nd Highest Scorer)

Washing Machine (3rd Highest Scorer)

 

4

Weekly Gratification

Three weekly gratification per Circle-group, will be given to the customer who has correctly answered the maximum number of questions with minimum 10 points during that particular week. The highest Scorer of that particular week will be communicated about the result at the end of the offer.

252

Recharges

Tie Breaker

 

Highest scorer Selection in case of a TIE

  • In case of a tie on points i.e., in the event of more than 1 participant scoring the same number of points, the participant scoring the points in the least number of questions will be declared as the highest scorer.
  • In case of a tie on points & tie on number of questions i.e., in the event of more than 1 participant scoring the same number of points from the same number of questions, the participant scoring the points in the least time will be declared as highest scorer.
  •  

 

 

In case no subscriber satisfies the criteria, Organisers reserve the right to forfeit the Gratification.

 

  • The terms and conditions of the Gratification(s) shall be decided by the Organizers at their sole discretion.

 

  • The Gratification(s) offered in this Offer will be sponsored and distributed by RealNetworks. The Gratification(s) offered in this Offer may be given to the highest scorer(s) during a special event, the venue, date and time of which shall be announced by the Organizers, at their sole discretion, subsequent to the completion of the  Offer Period.

 

  • Further, the participant will be the original Subscriber of the mobile phone number (MSISDN). If the highest scorer is not able to provide sufficient evidence to show that he/she is the original subscriber of the mobile number, Idea / RealNetworks reserves the right to reject the said participant and consider the next eligible Subscriber for the Gratification or to forfeit the Gratification, at its sole discretion and you agree to not raise ant dispute of whatsoever nature in this behalf.

 

 

After the selection and validation of the highest scorer(s) of  the above mentioned Gratification(s), the highest scorer(s) will be contacted, through SMS or calls, for 3 consecutive days, and will be given further details as to how, when and where they can redeem their respective Gratification(s). The Gratification(s) must be claimed by the highest scorer(s) within one month of the date of intimation, failing which, the Gratification(s) will be forfeited. In the event that any of the highest scorer(s) cannot be reached or are ineligible or are disqualified, for any reason whatsoever, the Organizers reserve the right to forfeit the Gratification(s), at their sole discretion.

 

 

 

  1. Other Terms & conditions

 

  1. This Offer is being made purely on a “best effort” basis and participation of eligible Subscribers is voluntary, and subject to acceptance of these Terms and Conditions.

 

  1. Rules and regulations of National Do Not Call Registry will not be applicable on the messages sent for the purpose of taking customer’s consent to participate in Offer.

 

  1. By entering the Offer, the Subscriber confirms and waives the applicability of rules and regulations of the National Do Not Call Registry and agrees to receive promotional messages from RealNetworks/ the Organisers, as they may in their sole and absolute discretion decide.

 

  1. All disputes must be addressed by the Subscriber in writing to RealNetworks directly and Idea shall not entertain any communication in this regards.

 

  1. Subscribers can email RealNetworks at RNI_helpdesk.idea@ap.real.com in case of any issues or complaint with respect to this Offer.

 

  1. The Subscriber hereby understands and gives his/ her irrevocable consent for personal information relating to the Subscriber to be exchanged with Idea, RealNetworks and its vendors or published and/or communicated to/in any media that it may deem fit, and Idea, RealNetworks or its vendors may, at their sole discretion choose to publish or disclose the name(s), phone number(s), score(s) and/or photographs of all the Participants, if required, and specifically, of highest scorer(s). The Subscriber warrant the accuracy, truthfulness of all information submitted by him/her.

 

  1. The Subscriber acknowledges and agrees that all copyright and trademarks and all other intellectual property rights in the SMS content/website and all material or content related to the  Offer shall remain, at all times, owned by the Organisers / their respective owners. All material and content contained in this website is made available for your personal and non-commercial use only. Any other use of the material/ content on this website and/ or any information disseminated by SMS or any other means of communication are strictly prohibited.

 

  1. Idea/RealNetworks is neither responsible nor guarantees the quality of the goods/services being offered as Gratification(s) nor is it liable for any defect in the goods/services so obtained/availed, by the Subscribers under this Offer. Idea/ RealNetworks is also not liable for any defect in the Gratification(s) so offered or availed, by the Subscribers under this Promotion Offer.

 

  1. The Gratification(s) under the Offer is neither assignable nor transferable under any circumstances. All the Gratification(s) shall be subject to such other terms and conditions as may be applicable to specific Gratification(s) and shall have to be duly complied with by the highest scorer(s).

 

  1. One customer will be eligible for only one gratification. In the event, if a customer is the selected highest scorer for more than one gratification, his eligibility will be considered for higher gratification only and the lower gratification will pass-on to next eligible customer.

 

  1. In case, a customer owns more than one connections on his/her name and/or with same address, he/she will be treated as one Subscriber and only his/her highest scorer MSISDN will be considered eligible for any gratification for the Offer.

 

  1. If multiple MSISDNs are registered on the same address with same/different (Customer) Name, then all these MSISDNs except the highest scorer MSISDN will not be considered eligible for any gratification for the Offer.

 

  1. The Gratification(s) to the highest scorer(s) shall be given subject to compliance with all applicable statutory legislations/ processes /formalities in connection with the Gratification(s) and on production of all such documents/papers as may be required by Idea/RealNetworks before accepting the delivery of the Gratification(s). Any failure on the part of the highest scorer(s) to comply with directions issued by Idea/RealNetworks for claim of Gratification(s) shall entitle Idea/RealNetworks to forfeit the Gratification(s) or roll the Gratification(s) over to the next eligible highest scorer(s), at their sole discretion. RealNetworks at its sole discretion shall decide the model/variant of any Gratification(s) being offered in this Offer.

 

  1. A Subscriber shall be considered ineligible if he/she does not conform to the conditions as stipulated in this Terms and Conditions, or cannot provide any of the required documents as stipulated in this Terms and Conditions.

 

  1. The Organisers, at their sole discretion, reserve the right to substitute Gratification(s) of equal or greater value at any time. However, there will be no cash alternative.

 

  1. All incidental costs/taxes/levies related to the Gratification(s), if any, shall be exclusively borne by the Participant/Subscriber, including but not limited to TDS, Gift tax (if any), Road Tax, Insurance and any other taxes applicable by the Central, State or Municipal government.

 

  1. All Gratification(s) must be claimed by the eligibility criteria as set about in this terms and conditions, along with the documents specified herein below. The documents required to be submitted along with the claim by the highest scorer(s) include the following (the document list is only inclusive and not exhaustive and can change as per the requirements of Law):

 

  • Identity Proof
  • Address Proof
  • Photocopy of PAN Card
  • Proof of holding the Idea telephone connection
  • Letter, Declaration or any other document in the format as may be required by Idea etc.

 

  1. Any Gratification of value in excess of INR 10,000/- will be subject to deduction of Tax at Source (‘TDS’) under the provisions of the Income Tax Act, 1961 (Here, the value of Gratification refers to single payment i.e. each Gratification and not the total of all gratifications during a financial year). Such TDS on the gratification/s shall be borne by the successful participant/highest scorer.  Further, all the successful participants/highest scorer must furnish a valid Indian PAN Card copy to claim the Gratification(s) amount, or Gratification(s), irrespective of the value of the same, failing which the successful participant/highest scorer’s Gratification(s) shall be forfeited, or the Gratification(s) shall be rolled over to the next eligible participant/highest scorer(s), at the sole discretion of the Organisers. The successful participant/highest scorer shall also be liable to pay all the other taxes which are applicable under any statue or law.

 

  1. The Gratification(s) will be given to the eligible participant after deduction of such value equivalent to the amount of applicable taxes, including but not limited to, TDS as applicable from time to time.

 

  1. The highest scorer list for all Gratification(s) will be announced after the end of the Offer and completion of all the selection processes.

 

  1. The employees of Idea / RealNetworks and their group companies, affiliate or associate companies shall not be eligible to receive any of the Gratification(s) offered in this Offer.

 

  1. The Gratification(s) shall be handed over by Idea/RealNetworks on receipt of all the documents, from the highest scorer(s), required to process the distribution of the Gratification(s) and after the compliance of the terms and conditions mentioned herein.

 

  1. This Offer cannot be used in conjunction with any alternative Offer or promotion.

 

  1. This Offer is subject to force majeure circumstances i.e. Act of God or any circumstance beyond the reasonable control of Idea/ RealNetworks.

 

  1. The Terms and Conditions stated herein shall not override the terms and conditions of the Subscriber Enrolment Form.

 

  1. This Offer is subject to guidelines/ directions issued by the Department of Telecommunications (DoT), Telecom Regulatory Authority of India (TRAI) or any other statutory authority from time to time.

 

  1. By accepting the Offer, the Subscriber acknowledges and undertakes not to bring any legal action nor shall it hold the Organisers accountable or responsible under any Applicable Law including but not limited to the Telecom Unsolicited Commercial Communication Regulation 2007 and the Telecom Commercial Communication Customer Preference Regulation 2010.

 

 

  1. The decision of the Organisers in respect of all transactions under this Offer shall be final and binding and the Organisers shall not be liable to entertain nor answer any issues concerning the decision or the selection process of the eligible highest scorers to the Offer with the respected gratifications.

 

  1. Questions and their answers, designed/sourced by RealNetworks, are as per their best knowledge and information available and have been collected and framed with reasonable prudence. In case there is any discrepancy / dispute regarding the questions or answers, neither RealNetworks nor any third party involved shall have any liability towards the Subscribers (s) or eligible highest scorers/ or participants to the said Offer.

 

  1. Neither Idea nor RealNetworks shall be responsible for any claims arising out of technical failures before, during or after the completion of the Offer including but not limited to any technical failures in the mobile connectivity, failure of servers or the failure to provide the correct score updates or any mistakes arising out of technical snags. Further, RealNetworks/Idea shall not be responsible for any claims arising out of any failure(s) which is beyond the reasonable control of RealNetworks or Idea.

 

  1. The Subscriber hereby agrees and undertakes not to hold Idea/ RealNetworks and/or any of their group entities or affiliates, their respective directors, officers, employees, agents, vendors, responsible for or liable for, any actions, claims, demands, losses, damages, costs, charges and expenses, either direct or remote that you may/might have suffered, sustained or incurred, or claim to suffer, sustain or incur, by way of and /or on account of this Offer.

 

  1. Idea/RealNetworks or any of their group entities or affiliates, their respective directors, officers, employees, agents, representatives, shall not be liable for any loss or damage whatsoever that may be suffered, or for any personal loss or injury that may be suffered (including loss of life), by a participant and/or any third party, directly or indirectly, by use or non-use of the Gratification(s) offered in this Offer.

 

  1. Organisers and their officials including their directors, officers, partners, employees, consultants and agents are under no obligation to render any advice or service to any participant in respect of the Offer.

 

  1. Organisers reserve the right, at any time, to unconditionally disqualify any participant/Subscriber who tampers with or who in any way abuses the process or Terms and Conditions of the Offer. Failure by Organisers to enforce any of their rights at any stage does not constitute a waiver of those rights.
  1. The Organisers do not make any commitment, express or implied to respond to any feedback, suggestion and/or queries of the Subscribers
  1. Substitution or exchange of ‘Circle Group level gratification’ will not be allowed. Idea and RealNetworks reserve the right to extend, cancel, discontinue, prematurely withdraw, change, alter or modify this Offer or any part thereof including the eligibility criteria, the Terms & Conditions and Gratification(s) at their sole discretion at any time during its validity as may be required in view of business exigencies and/or changes by a regulatory authority and/or statutory changes and the same shall be binding on the Subscriber. You are therefore advised to check this website regularly for any update(s) or amendment(s) made to these terms and conditions.

 

  1. The provisions of this service, the Offer and any other promotional endeavours may not be used for any commercial purpose by any person.
  2. The Organisers may use sub-contractors or 3rd party vendors to execute certain tasks associated with this Offer, without consent from the Subscribers.

 

  1. The Highest Scorers shall not be entitled to the gratification, in case he/ she fails to clear all outstanding dues payable to Idea and / or is not an active Subscriber of Idea on the date of announcement of the gratification and as on the date of claiming the gratification.

 

 

  1. Subject to any applicable law (a) All warranties of any kind whatsoever, whether express or implied, are hereby expressly DISCLAIMED by Organisers including, but not limited to, meeting of the participant's requirements or aspirations, timeliness, security, the results or reliability of any  Offer/Offer, or the delivery, quality, quantity, merchantability, fitness for use or non-infringement in respect of any goods, services, benefits or awards acquired or obtained through the Offer or any transactions effected through the Offer; (b) The participant expressly agrees that his/her participation in the Offer offered by Organisers is at the participant's sole risk and is governed by the Terms and Conditions herein; and (c) No advice or information whether by representations, oral, written or pictorial derived from the website or through the Offer shall be construed to mean the giving of any warranty of any kind by the Organisers.

 

  1. The Gratification(s) to the highest score(s) shall be given subject to compliance with all applicable statutory legislations/ processes /formalities in connection with the Gratification(s) and on production of all such documents/papers as may be required by the Organisers before accepting the delivery of the Gratification(s). Any failure on the part of the highest scorer(s) to comply with directions issued by Organisers for claim of Gratification(s) shall entitle Organisers to forfeit the Gratification(s). RealNetworks at its sole discretion shall decide the model/variant of any Gratification being offered in this Offer.
  1. Apart from the entitlement to the above Gratification(s), the eligible highest scorer (s) or their legal heirs/successors/representative will have no other rights or claims against the Organisers.
  2. The Subscriber agrees that he is entering into this Offer as an independent party and nothing herein establishes an employer-employee relationship between You and Idea or between You and RealNetworks and You are acting voluntarily, using Your own time and resources to participate in the Offer, solely at Your own risk.
  1. These Terms & Conditions are subject to Indian Law and the exclusive jurisdiction of the Courts in New Delhi.

 

 

 

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