Toll Free Solution
Idea offers Toll Free Solutions, popularly known as the 1800 number which is a special telephone number. This is free to the calling party and charged to Enterprise.
Idea Toll Free has now become an important business and branding tool for Enterprises to enable their customers to reach them anytime, anywhere at no cost.
Key Advantages to Enterprises
- Business portability irrespective of location
- Larger company image & branding
- Better market reach
- Ease of use for the end customer(calling party)
- Idea offers following business features which are beneficial to Enterprises
- Termination of Toll free on PRI or even SIM card
- Vanity number as per business requirement
- Multiple routing option based on Time based routing, Geographic Routing and conditional routing.
- White listing and Blacklisting of calling party numbers
- Termination of Toll FREE onto hosted IVR customized as per Enterprise requirement
Typical Use Cases
- Lead generation
- Customer servicing & after sales support
- Status Enquiry, booking and appointment management