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Glossary
To help you understand the various terms you come across through our website, we have made a list of them. To learn everything you need to know about the terms, do browse through this section.

Auto Answer
  With this feature you can answer an incoming call after a set number of rings without pressing a single key.

Auto redial
  With this feature, you can wait while the busy number that you have been dialing gets automatically redialed.

Band/Mode
  Band and mode indicates the kind of wireless systems on which your phone will work.

Band reveals the specific digital frequency range (800MHz digital or 1900MHz PCS) within which a handset can operate. Mode helps you identify the type of network your phone can operate on - analog, digital or both. For example, a Tri-Mode phone is both Dual Mode and Dual Band. This means it will work on analog, digital and PCS networks. It will switch to analog when a digital signal is not available.

Bandwidth
  Bandwidth describes what range of frequencies a medium uses for transmission. A greater bandwidth indicates the ability to transmit a greater amount of data over a given period of time.

Blue tooth
  Blue tooth is a specification for a small form-factor, low-cost radio solution providing links between mobile computers, mobile phones, other portable handheld devices, and connectivity to the Internet. It enables users to connect to a wide range of computing and telecommunications devices easily without cables.

Built-in micro browser
  A built-in micro browser allows you to access certain specially modified web sites with your handset. Though not all handsets have this facility and surfing on the handset is rather different from surfing on a computer, you can enjoy the benefit of accessing information anytime, anywhere.

Call display
  This feature displays a caller's telephone number and/or name before the call is answered.

Call forwarding
  With this feature you can transfer incoming calls to a number of your choice.

Call waiting
  A call waiting facility alerts you if a call comes in while you're on the phone. Some carriers charge an additional fee for this service.

Caller ID
  A calling plan/phone feature that displays the names and numbers of incoming callers on your phone's LCD. Some carriers charge an additional fee for this service.

Carrier
  A carrier is a company that provides telecommunications services.

CDMA (Code division multiple access)
  CDMA is a digital communication technology to provide PCS service used by some carriers in which an air interface assigns a code to each data packet sent over the air. The name CDMA is often used to refer to the IS-95 communications standard. Other technologies used are TDMA and GSM.

Cell
  The area surrounding a cell site, in which a particular cell site handles calls.

Cell site
  The transmission and reception equipment, including the base station antenna, etc. that connects a cellular phone to the network.

Cellular
  This is the type of wireless communication that is most familiar to mobile phones users. The system uses many base stations to divide a service area into multiple 'cells'. Calls are transferred from base station to base station as a user travels from cell to cell.

Conference calling
  It is a calling plan feature that lets you talk with two or more people at the same time.

Coverage area
  The geographic area where you can use your connection. It is also called the service area.

Dead spot
  This is a location within the coverage area where the mobile telephone network does not support cellular communication.

Decibel (dB)
  A unit of measure used to express relative difference in power or intensity of sound is called a decibel.

Digital
  The digital method is the most prevalent method in today's wireless world and encodes all information using a system of 0s and 1s.

Dual band / Dual mode
  This feature is available on some wireless phones and allows the handset to operate on both analog and digital systems with the 800 MHz cellular or the1900 MHz PCS frequencies.

Dual-tone multi frequency (DTMF)
  The keypad signaling technology that generates two distinct tones when each key is pressed. This system of ‘tone dialing’ allows navigation of voice menus and other advanced calling services. All wireless phones use DTMF dialing, also referred to as TouchTone.

Duplex
  A characteristic wherein simultaneous transmission and reception is possible.

ESN (Electronic serial number)
  It is the unique serial number of a cellular phone that identifies it to the cellular system for the purpose of placing and receiving calls.

Frequency
  The number of complete electromagnetic wave cycles that pass a given point in one second and are measured in Hertz.

GPRS
  GPRS is General Packet Radio Service and is part of the GSM standard. It delivers ‘always-on’ wireless packet data services to GSM customers. GPRS can provide packet data speeds of up to 115 kb/s.

GPRS achieves faster connection speeds thanks to two cutting-edge technologies. The first is the ‘general packet’. Rather than sending information in a steady stream through a single channel as current phones do, a GPRS-enabled phone (or other device) breaks the information down into ‘packets’ and sends them over multiple channels (up to eight). Each packet travels by the quickest available route to the recipient, where it is reassembled into the original message. Sending packets by several different channels increases the speed of transmission and cuts down on signal errors.

The second big idea in GPRS is ‘radio service’. Like a radio, a GPRS-enabled phone or data device is ‘always on’. As long as you have your Motorola GPRS phone switched on, you have an open channel for sending and receiving text messages, updates from the web and other data. You will be able to exchange files and browse the web with your mobile phone as easily as you do now with your PC at home or at work. You won't even have to log on - with GPRS you will always be on.

GSM (Global System for Mobile)
  GSM is by far the most broadly deployed digital wireless standard in the world. It has over 400 million customers to date in over 150 countries, with service provided by over 400 operators. Other technologies used are CDMA and TDMA.

Handoff
  The act of transferring a cellular call from one tower to another during the course of the call is called handoff. The handoff is not usually noticed by the cellular user.

Hands-free speakerphone
  This feature allows you to talk and listen to calls without holding the phone against your ear, and is available with several new handsets.

Home carrier
  It is the carrier that the user signed up with.

Home coverage area
  In a calling plan, this is like the "local" calls you place with your landline. For this kind of area no long-distance or roaming charges are levied.

When you dial a call outside your home coverage area, it counts as a long-distance call.

When you travel outside your home coverage area and place a call, you are utilizing a facility called roaming. You will notice that your wireless home coverage area is broader than your home phone's local calling area. This type of coverage is also referred to as the home calling area, home service area, local calling area, local coverage area, local service area, primary service area or primary coverage area.

IMEI (International Mobile Equipment Identity)
  The IMEI number is a unique 15-digit serial number on each phone that can normally be found behind the battery in the phone, or by keying in *#06#.

Interactive voice recognition (IVR)
  This is a telecommunications system more prevalent with PBX and voice mail systems. This system uses a prerecorded database of voice messages to present options to you typically over telephone lines. The input you give is retrieved via DTMF tone key presses. When used in conjunction with voice mail, for example, these systems typically allow you to store, retrieve, and route messages.

Landline
  Traditional wired telephone service.

LCD (Liquid Crystal Display)
  A flat panel screen used to display numbers and/or characters on a wireless handset.

Li-ion (Lithium-ion) battery
  A newer type of rechargeable battery used in wireless phones that is lightweight and lasts longer than Ni-Cad and NiMH varieties. Li-Ion batteries do not suffer from the "memory effect" found in Ni-Cad batteries that would prevent these batteries from accepting a full charge.

Li-poly (Lithium-polymer) battery
  The newest type of rechargeable battery used in wireless phones. Li-Poly batteries are lighter, smaller and longer lasting than Li-Ion and other varieties. Li-Poly batteries do not suffer from the "memory effect" found in Ni-Cad batteries that would prevent them from accepting a full charge.

Mobile Telephone Switching Office (MTSO)
  Also called the switch, the MTSO is the link between the cellular phone and the landline phone system. It is the ‘brain’ of the cellular system.

mAh (Milliampere-Hours)
  The unit of measurement for the capacity of a wireless phone battery is called the mAh. A greater mAh number means longer battery life.

Memory effect
  A limitation of Ni-Cad (Nickel-Cadmium) rechargeable batteries that causes a reduction in battery life if you recharge your phone before it is completely discharged, or use the phone before it is completely recharged. The battery develops a "memory" of the length of time between charging. Shorter charging periods can reduce the call and standby time you get from a single battery charge.

MMS
  One of the breakthrough applications on GPRS is multimedia messaging service (MMS), which provides the customer the ability to communicate not just in voice or text but also in full colour images. Now one can communicate emotions; with photographs, voice clips and text to your near and dear ones. Just in case the receiver does not have an MMS handset, the photograph can be accessed from a dedicated website designed. A subscriber can also access a library of photo album and voice clips, from where one can choose and send photographs. Subscribers can also compose their own MMS message provided the website supports such features, and send it across to a cellular phone or any e-mail ID.

Off peak
  There are certain hours in a day when the communication traffic is low. The carrier identifies these hours to offer lower airtime rates to you - the user.

Peak Period(s)
  These are those hours of the day when the communication traffic is high.

Personal identification number (PIN)
  This is a number that you can set to insure your SIM card against unauthorized use. If the PIN number is keyed incorrectly three times in a row, the card becomes blocked. To unlock the card, you need to employ a high access level code.

PIN unblocking key (PUK)
  This is used in GSM/DCS systems to reset the PIN number of a SIM card that has become blocked. Keying the PUK ten times in a row will result in the card becoming permanently blocked.

Pre-paid cellular/Wireless
  This is a service plan offered by cellular service providers that allows subscribers to pay in advance for their wireless service.

PSTN (Public switched telephone network)
  It is a formal name for the worldwide telephone network.

RF (radio frequency)
  RF is a radio signal.

Roaming
  When you use your cellular services from outside your home coverage area, you are said to use roaming facilities. This elicits additional charges.

Roaming agreement
  A agreement among wireless carriers allowing users to use their phone on systems other than their own home systems. Roaming fee is charged for roaming.

Service area
  This is the geographic area covered by a wireless system and is also called coverage area.

Service plan
  This is a contract between the service provider and the subscriber and details the terms of usage including fare details like rate for activation, access and per minute usage.

SMS
  Short messaging service (SMS) is the transmission of short text messages to and from a mobile phone, fax machine and/or IP address. Once a message is sent, it is received by a SMS centre (SMSC), which re-routes it to the appropriate mobile device.

SIM
  SIM is a subscriber identity module card and is commonly used in a GSM phone. The card holds a microchip that stores information and encrypts voice and data transmissions. The SIM card also stores data that identifies the caller to the network service provider.

A pair of numbers that are unique within the entire GSM system identify each SIM. These numbers, IMSI (international mobile subscriber identity) and Ki (subscriber authentication key) are the basis for user authentication on different mobile networks throughout the world.

Spectrum
  The entire range of electromagnetic frequencies is called the spectrum.

Standby time
  The time a phone is on, but not actively transmitting or receiving a call.

Subscriber
  The cellular phone user is also called the subscriber.

Talk time
  The time a phone is on and actively transmitting or receiving a call.

TDMA (Time Division Multiple Access)
  This is a digital communication technology used by some carriers to provide PCS service.

Other technologies used are CDMA and GSM.

Toll-free calling area
  An area in which calls can be placed without incurring long distance charges.

Unified messaging
  A service that stores all of your voice, email and fax messages in one mailbox. By combining the power of the Internet with the mobility of cellular technology, it allows you to retrieve, compose and manage your messages while remaining mobile. In addition to traditional voice mail features, unified messaging also allows you to:

» Listen to emails on your wireless handset (through text to speech translation).
» Listen to your voice messages over your PC (with Internet connection and speakers).
» Listen to an email over the phone and reply to it with a voice message.
» Receive your own 10-digit fax number and forward faxes from your inbox to another email address.

Vibrating alert
  Vibrating alert is a feature of some phones that lets you know that you have a call coming in, without a ring tone. Some phones allow you to incorporate various combinations of ring tones and vibrations depending on your preference.

Voice mail
  A system that answers calls and allows users to reply to, save, delete or forward messages.

Voice-activated dialing
  A feature that allows you to dial pre-programmed telephone numbers without using the buttons, but by speaking into a wireless phone.

WAP (Wireless Application Protocol)
  It is a global standard developed to make Internet services available to mobile users. A company or a person that has an Internet site can make the information available to mobile users by transforming web pages into WAP pages. To access WAP services you need a WAP compatible phone, which usually has a large, full screen graphic display and includes a micro browser.


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