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Mobile - Mail

IDEA subscribers can now access email anytime anywhere from their IDEA phone. Mobile Mail is the email service by idea which provides power features to you like :

IDEA Email ID

Address book

Signature

Alerts On / Off

Web & POP based Email

Help feature

Thus this service enables you send and receive emails from your unique IDEA Cellular Email ID. Further you can even access your web based email accounts of Hotmail, Yahoo, Indiatimes and Rediffmail. Create your address book, add a signature, create an alias – all from your handset, with Mobile Mail.

All this at an attractive pricing.

	IDEA Email ID
	Can you tell me briefly how do I get an IDEA Email ID ? What will my email address be if I use this service? Mobile Mail allows you to send and receive emails from your mobile phone. Your new IDEA email address will be mobilenumber@ideacellular.net. For instance, if your mobile number is 9822012345 then your email address will be 9822012345@ideacellular.net. Though your email address is 98xxxxxxxx@ideacellular.net, emails sent to 098xxxxxxxx@ideacellular.net and 9198xxxxxxxx@ideacellular.net will also be delivered to your handset. In addition to sending and receiving emails on your mobile phone, Mobile Mail gives you standard features of web-based email services like an online address book, a signature that can be appended to all outgoing emails, alias etc. Are there any restrictions as to what I can use the email address of my mobile phone for? No, there are no restrictions on this at all. In fact we encourage you to give your mobilenumber@ideacellular.net email address to all your friends and business colleagues. However, we recommend you do not use this email address while registering at websites or while signing up for services since it is likely that your email address may be given out to mass mailers and spammers from these places. Receiving spam / junk email on your mobile phone can be most annoying. While we have implemented spam control measures on the emails addressed to @ideacellular.net users, but it is impossible to get rid of all spam emails. How do I send an email from my mobile phone? <EMAIL ADDRESS><SPACE><MESSAGE> For example, to send an email to ram@yahoo.com all you need to do is go to the SMS compose screen of your mobile phone and type in the following & send it to 51111 RAM@YAHOO.COM HOW ARE YOU DOING? HOW ABOUT DINNER TONIGHT This will send out an email to ram@yahoo.com without any subject and the Message body HOW ARE YOU DOING? HOW ABOUT DINNER TONIGHT Instead of the entire email address (ram@yahoo.com) you can even use a short nickname if you have added this email address to your address book. (We shall see how to do this later). How can I read emails sent to my mobilenumber@ideacellular.net address? Whenever someone sends an email to your mobilenumber@ideacellular.net address you will receive the following SMS You have received an email from ram@yahoo.com. To read email content, send READ as reply to this sms All you need to do is to reply to the received SMS – the contents of the reply should be only the word READ Once you send out the reply SMS you will receive up to a maximum of 3 SMS with the contents of the email. You will not be able to read the contents of the emails that are beyond what fits into 3 SMS. Important: It is imperative that you ‘reply’ to the notification SMS you have received. Do not compose a new message and send it to the 51111 short code. Can I reply to the emails I receive on my mobilenumber@ideacellular.net address? While reading the contents of the email sent to your mobilenumber@ideacellular.net address you can ‘reply’ to the SMS you are reading – the contents of the SMS should be the reply you want to send out. Once you finish composing the reply send it out and you will receive a confirmation message telling you that the reply email was sent out successfully.
	Address Book
	How can I create and use my address book through MOBILE MAIL? Why do I need to create an address book? Say you are sending emails regularly to a few email addresses. Using the address book feature you can assign a short nickname to each of these regularly used email addresses. The next time you send out an email you just need to type in the short nickname & not the long email address with difficult to type in characters like @, _ , - etc. For instance, you are sending frequent emails to ram@yahoo.com. You can create a nickname, say ram for this email address by sending the following message to 51111: NAME NEW RAM RAM@YAHOO.COM Once you have done this you can send emails to ram@yahoo.com by sending the following SMS to 51111: EMAIL RAM, HELLO, HOW ARE YOU DOING? HOW ABOUT DINNER TONIGHT? Instead of the entire email address ram@yahoo.com you just need to specify the nickname. You can add up to 100 such nicknames. Is there a way I can check / view the nicknames I have configured? I have configured quite a few nicknames and now I don’t remember the nicknames what do I do? There is a whole range of commands to view details of the nicknames that you have configured. NAME LIST * This command returns a list of all nicknames you have configured NAME LIST R* This command returns a list of all nicknames you have configured beginning from the letter R. NAME LIST RAM This command will return you the details (email address) that have been configured for the nickname RAM. If no such nickname has been configured it will return an appropriate error message. NAME LIST # This command will return you the total number of nicknames you have configured currently. Are there any restrictions on the type and length of nicknames I can use? Yes. The length of each nickname should be between 2 to 7 characters, must begin with an alphabet and can consist of only alphabets and digits i.e. no special characters like @, #, $, % etc. are allowed. Can I delete a nickname I have once added to my address book? Of course you can. You can do it by sending the following SMS to 51111: NAME DEL RAM This will delete the nickname RAM from your address book.
	Signature
	Can you tell me more about the signature feature of this solution? Can I have a signature added to all my outgoing emails like I can do with my Yahoo / Hotmail / Indiatimes / Rediff account? The signature is a very powerful feature of this solution. As it is it is difficult to type in words on a mobile phone and also the number of characters available is limited to 160. So for data like your name, designation, company which you would need to type in for each email, the signature feature is very handy. You can specify a default signature which will be automatically be appended to each email you send out. You can do this by sending the following SMS to51111: SIGN <SIGNATURE TEXT> For example - SIGN SHYAM SHAH, BUSINESS EXECUTIVE, ACME ENGINEERING, PUNE Once you have done this the signature (SHYAM SHAH, BUSINESS EXECUTIVE, ACME ENGINEERING, PUNE) will be appended to all emails you send out through this solution using the EMAIL command. Can I delete my signature after having once configured it? How? Can I modify my signature? How? Yes, you can delete your signature as well as modify it. To delete the signature send the following SMS to 51111: SIGN This will delete the currently set signature. SIGN <NEW SIGNATURE> This will update the signature to the text specified. For example if you send SIGN SHYAM SHAH, MANAGER, ACME ENGINEERING, PUNE The signature you had set previously will be overwritten with the above text.
	Alerts On / Off
	I get too many email messages a day – can I disable receiving these messages? Send the following command as SMS to 51111 to disable receiving email messages on your mobile phone: EMAIL OFF Once this is done you will not receive any emails on your mobile phone. Once I have disabled receiving messages can I enable it once again? Send the following command as SMS to 51111 to enable receiving email messages on your mobile phone: EMAIL ON You will start receiving emails to your mobile phone as soon as you send this command. All your address book and alias settings will remain unchanged.
	Web & POP based Email
	Does Mobile Mail enable me to access my Web based email ? The Mobile Mail solution will enable you to read emails from your Hotmail, Indiatimes, Rediff or Yahoo mailboxes on your mobile phone through SMS. You can also read emails from any POP-based mailbox too. The beauty of the solution is that each time you want to read your email you do not need to provide your username and password. You just provide it once when you set up your mailboxes. From then on, you can read your emails with some very easy-to-use SMS commands. Can you explain in brief how to access Web based email ? First off, you will need to configure your mailbox using the MAIL SET command as follows: MAIL SET <MBOX NAME> <EMAIL ADDRESS> <PASSWORD> This is just a one-time configuration that needs to be done. You can configure up to 3 such mailboxes. Once this is done you can just read your emails using the following commands. MAIL CHECK <MBOX NAME> Here <MBOX NAME> should be the same as that you used in the MAIL SET command. This command will return you up to a maximum of 3 SMS with mail headers from your mailbox. Each header will be preceded by a serial number (1, 2, 3 and so on) which serves as the unique identifier for that header. MAIL READ <MAIL-NUMBER> Here the <MAIL-NUMBER>corresponds to the serial number appearing before the mail header. This command will return you a maximum of up to 3 SMS with the contents of the corresponding email. If you wish to read further contents of the email message, send the command MAIL MORE. Once you have read all the emails you desire send the following command to end your session. MAIL EXIT Though the use of this command is not mandatory, it is recommended. Can I read any emails using this solution? Which email services does the Mobile Mail solution support? Currently, you can read emails from the following web-based email services: Hotmail Indiatimes Rediffmail Yahoo Additionally, you can read emails from any mailbox providing POP3 access which is provided by most ISP across the globe. How do I set up / configure a mailbox? What is the first step in using this solution? There are 2 commands to set up a mailbox – one is to set up mailbox for one of the web-based email services (Hotmail, Indiatimes, Rediffmail, Yahoo): MAIL SET <MBOX NAME> <EMAIL ADDRESS><PASSWORD> The second is to set up a POP-based mailbox: MAIL MBOX <MBOX NAME><EMAIL ADDRESS><SERVER NAME> <USERNAME> <PASSWORD> Let us look at both these commands in greater detail with the help of an example. Assume that you have and email address like ram@indiatimes.com, your password is Ram123 and you want to set up a mailbox named ind (short for Indiatimes). Send the following command to 51111: MAIL SET IND RAM@INDIATIMES.COM Ram123 When the application receives this command it verifies the password with the Indiatimes website and if it is valid username-password combination, it sends a response confirming the successful set up of the mailbox, otherwise an appropriate error message will be returned. Important: While the entire command is case-insensitive (it does not matter if the letters are upper-case of lower-case), the password is case-sensitive i.e. the password should be typed in exactly as you would on the website. Similarly, say you have a POP-based email account for which the email address is ram@myisp.com, the POP-server name is pop.myisp.com and your username and password are ram and Ram123. Send the following command to 51111 to configure a mailbox named ISP: MAIL MBOX ISP RAM@MYISP.COM POP.MYISP.COM RAM Ram123 When the application receives this command it verifies the password with the server specified and if it is valid username-password combination, it sends a response confirming the successful set up of the mailbox, otherwise an appropriate error message will be returned. Important: While the entire command is case-insensitive (it does not matter if the letters are upper-case of lower-case), the password is case-sensitive i.e. the password should be typed in exactly as you would on the website. A user can configure up to a maximum of 3 mailboxes. Are there any restrictions on the mailbox name that I choose? The length of the mailbox name you choose can only be between 2 & 7 characters and the name can only be alphanumeric i.e. no special characters like -,_ , $, %, & etc. are allowed. I am giving out my password to Idea – how safe is my password? I am giving out my email address to Idea – will you share it with any other entity? Do not worry – your passwords are absolutely safe. Your passwords are encrypted and stored in a database which lies behind a secure firewall. We have systems in place which ensure that your passwords cannot be accessed either by Idea Cellular Ltd. or its content partners. Your passwords will only be used to retrieve your emails at your request. You can rest assured that we will not share your email with any other entity – be it mass mailers or even within our organisation for promotional purposes. Your email details will only be used to retrieve your emails when you make a request for the same. I have configured a couple of mailboxes using the Mobile Mail solution but I have forgotten the names that I have given to my mailbox – what do I do now? Can I get the details of mailboxes that I have configured? There are 2 commands that will assist you: MAIL LIST MAIL LIST <MBOX NAME> The MAIL LIST command will give you the names of all the mailboxes that you have configured. Here is a sample response to the MAIL LIST command: You are using 2 mbox of the total 3 available to you. The names of your mailboxes are: ind, isp You need to use the second command to get details of a specific mailbox. MAIL LIST IND This will return the details of the mailbox named IND that you have configured. Here is a sample response: mailbox:ind, email address:ram@indiatimes.com, server name:indiatimes, user name:ram An appropriate error message will be returned if there is no mailbox by the name requested by the user. I have configured a Hotmail / Indiatimes / Rediffmail / Yahoo / POP mailbox – now I have changed the password for this email account at the website. Will I have to delete my configured mailbox and configure it again with the new password? Can I change the password of a mailbox which has already been configured? You can change the password of an already configured mailbox by sending the following command to 51111: MAIL MBOXPASS <MBOX NAME><NEW PASSWORD> For instance, to change the password of the mailbox named IND to Ram456 send the following command to 51111: MAIL MBOXPASS IND Ram456 For instance, to change the password of the mailbox named IND to Ram456 send the following command to 51111: MAIL MBOXPASS IND Ram456 Important: The password is case-sensitive i.e. Ram456 is not the same as RAM456. Can I delete / remove a mailbox that I have already configured? Yes, you can delete a mailbox by sending the following command to 51111: MAIL MBOXDEL For example: MAIL MBOXDEL IND I have already configured my mailbox, now how do I actually read emails? Reading emails is a 2-step process – first you send a request to get all the email headers in your mailbox and then you send in a request to read the contents of an email corresponding to a specific header. Let us consider an example where you already have a mailbox named IND. As the first step send in the following request to51111: MAIL CHECK IND On receipt of this command the application will connect to the mailbox and retrieve all the headers appearing on the first page of your web-based mailbox or the first 100 headers of your POP-based inbox. These headers will be forwarded to you in the following format: 1/3 ind 1. Shyam Shah > Hello 2. john@work.com > General 3. Jitesh > Urgent meeting 4. JobsAhead > Job Ops 2/3 5. Sita Ram > Sorry 6. JavaNews > Latest Release 7. Shashank > Thanks 8. JobsAhead > Job Ops 3/3 9. myfamily.com > Family Tree 10. Shyam Shah > Joke 11. Suresh M > On Leave 12. HotJobs > Openings The number of headers that can fit into the 3 SMS are sent at one go. If you wish to view more headers, send the following command to 51111: MAIL NEXT This will return up to a maximum of 3 SMS with the next set of headers from the mailbox you are accessing. Important: You must have sent in a MAIL CHECK command before this, otherwise this command will return an error. Now once you have the gone through the headers you decide to read the contents of email no. 3 from Jitesh above regarding an ‘Urgent Meeting’. Send in the following command to 51111: MAIL READ 3 You will receive up to a maximum of 3 SMS with the contents of the email message. The response messages will be in the following format: 1/3 FRM: jiteshs@ideacellular.com MSG: We need to meet urgently tomorrow at 12 pm to discuss the following: VAS logistics, Revenue Projections 2/3 New services to be launched in Q2 of 2004, Technology Roadmap. We have to go to head office next week 3/3 to discuss these. See you then. Regards, Jitesh (End Of Mail) The (End of Mail) at the end of a message indicates that this is the end of the email message. However, if the actual contents of the email are longer than what fits into 3 SMS and you want to read further, then send the following command to 51111: MAIL MORE This will return a further of maximum 3 SMS with contents of the email message that is being read currently. Important: Before a MAIL MORE command is sent, the you must have sent in a MAIL CHECK <MBOX NAME>and MAIL READ <MAIL NUMBER> command. Otherwise, this command will return an error.
	Help Feature
	How can I get help about Mobile Mail when I am on the move ? Just SMS HELP to 51111 and you will receive step by step instructions on all features of Mobile Mail. Pricing There are no charges for receiving Email alert SMS. Subscribers are charged Rs.3/- per SMS for every SMS sent to 51111.