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At Idea, each one of our subscribers is special for us. We make sure that your communication needs are met even when you are out of India for business or pleasure. Our International roaming service ensures that even when you are out of India, you can make and receive calls, send and receive text messages and also access data services (to remain connected to the online world). So if it’s a matter of calling back home informing about your arrival, sending a text message to your loved ones, emailing that important business document while you attend meetings, uploading pictures on your online album – it’s all possible with International Roaming Service from Idea!
If you are a postpaid customer, you will need to get International Roaming Service activated on your Idea Mobile by visiting your nearest My Idea or contacting our Customer Care. If you are a Prepaid subscriber, your sim is already enabled with International Roaming Service and you would be able to roam in select countries across the world and make outgoing calls as well, along with incoming calls and send/receive sms. You will be charged a fixed monthly rental for the same (Rs 149 for postpaid and Rs 99 for prepaid). Postpaid customers would also need to pay a security deposit (refundable).
The details are given below.
Idea
International Roaming Deposit (in Rs) (Cumulative for ISD & International Roaming)
Andhra Pradesh
3000
Assam
4000
Bihar
3000
Delhi
1500
Gujarat
2500
Haryana
3000
Himachal Pradesh
1500
Jammu and Kashmir
2500
Karnataka
3000
Kerala
3000
Kolkata
3000
Madhya Pradesh
3000
Maharashtra and Goa
3000
Mumbai
3000
North East
4000
Orissa
3000
Punjab
2500
Rajasthan
4000
Tamil Nadu
3000
Uttar Pradesh East
3000
Uttar Pradesh West
3000
West Bengal
3000
The International Roaming Deposit mentioned above is a standard charge. However, based on our discretion, additional deposits may be payable.
In our endeavor to give you the best in class service, we have further simplified International roaming on your Idea Mobile through flat tariff, irrespective of the operator that you select while you roam.
We have categorized various countries into zones and you will be charged according to the zonal pricing matrix shared below.
Postpaid International Roaming Tariff (w.e.f. March 2010)
Zone
Outgoing call to India (Rs/Min)
Outgoing call within the Visited Country (Rs/Min)
Outgoing Call International (except to India) (Rs/Min)
Italy, Netherlands, UAE, UK, Nicaragua, Netherlands Antilles, Bahrain, Hong Kong, Oman, Japan, Greece, Bosnia & Herzegovina, French Polynesia
6
Czech Republic, France, Switzerland, Serbia & Montenegro, Bermuda, Spain, Malta, Yugoslavia, Belarus, Ireland, Morocco, Panama, Cameroon, Trinidad and Tobago, Cuba, San Marino
Czech Republic, France, Switzerland, Serbia & Montenegro, Bermuda, Spain, Malta, Yugoslavia, Belarus, Ireland, Morocco, Panama, Cameroon, Trinidad and Tobago
To ascertain if we have a partner network in the country that you intend to visit, please select your home Idea network from the drop down menu and then search for your destination country in the coverage list provided there. The list displayed is that of our roaming partners. Should your destination country not figure in this, we’d be glad to hear from you and work on partnering with an operator in that country.
We intend to ensure that Idea caters to your communication needs anywhere and everywhere even outside India
Note
Before going out on International Roaming, it is advised that you contact Idea Customer Care for any queries or updated information in order to enjoy seamless coverage
Please check the Handset compatibility with Network frequency (GSM MHz 850/900/1800/1900) before traveling outside India
International traveling to USA would require a Tri-band handset
When Roaming in Korea and Japan, please procure a compatible handset at the Airport. Your SIM card can be used in this handset
CLI will not be guaranteed while roaming due to its limited or non-availability with operators
In the event of International Roaming, call details shall be passed on to the customer subject to the availability of the same with IDEA from the respective international operator
Any change in pricing / call rates due to market fluctuations shall be non-negotiable and Idea shall not be liable to adjust or waive off the amount
For detailed Information on the roaming facilities across the countries, please visit your near Idea customer care center or call Idea customer care helpline number