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Idea 4G LTE FAQs

FAQs

Here's a list of all the questions that will help you get to know Idea 4G better.

I’ve heard about 4G/LTE. What exactly is 4G?
4G, also known as LTE (Long Term Evolution) is the fourth generation of mobile communication technology. It is a globally acclaimed technology, offering the latest and fastest gateway to mobile Internet in the country.With 4G LTE you get faster Internet speed along with an unbeatable online experience. Idea will soon launch its 4G LTE services in select locations across the country. Click here to check for locations covered by Idea 4G.
With Idea 4G LTE, it's all about speed! 4G network has been designed especially for the Internet, so surfing, downloading, video streaming and gaming will be much faster.With Idea 4G LTE you can make video calls, watch live matches and stream videos on the move. If you are a movie lover, make your own library with super-fast downloads. What's more? Upload your videos and pictures at blazing speeds! With Idea 4G LTE, there is something for everyone.
Being the latest in mobile communication technology, Idea 4G LTE will bring the fastest mobile Internet speed to the country. However, just like 2G and 3G, the delivered speed depends on a number of factors such as the number of simultaneous users and the device being used.
Our 4G LTE service is currently available in select cities.
In order to use Idea 4G LTE in these locations, there a few things you will need:
. A 4G device which is compatible with Band3/1800 MHz. To confirm if your device is compatible with Idea 4G LTE network, SMS CHECK to 12345 (toll-free)
. A new Idea 4G SIM. To know more about how to get an Idea 4G SIM and upgrade to 4G, click here
. An Idea 4G LTE plan or prepaid recharge. Click here to choose a suitable Idea 4G plan for your Idea number.
Just like we have customized plans and packs for our 2G and 3G Internet services, similarly we have various 4G data plans as well. Click here to choose an Idea 4G plan for your Idea number.
4G Internet is the same as 3G and 2G and it's charged in the same way too. With faster 4G speeds however, you'll use your data faster too. The best way to get more data is to choose a suitable data plan or pack. Click here to choose a suitable 4G plan for your Idea number.
You can choose any one of the options below to get an Idea 4G SIM 1. You can get a 4G SIM from any of the Idea Stores in our select 4G circles. To locate the nearest service centre, click here.
If you are a new subscriber:
. Choose 'LTE' or '4G' as the network mode through your 4G device's 'Settings' menu.
. Dial 1925 and select option 1 or simply type and SMS it to 1925 to activate data service (toll-free).
. Ensure that you get a recharge or opt for a suitable Idea 4G pack/plan so that you can enjoy 4G speeds and get more data for 4G usage. Click here to choose a suitable Idea 4G plan for your Idea number. Alternatively, dial *121# from your Idea mobile to get plan details.

If you are an existing subscriber:
. Type SIM and SMS it to 12345 (toll-free) from your existing SIM and mobile number.
. Once your current SIM gets disconnected, insert the new Idea 4G SIM in your 4G handset's SIM slot. In case you use a 4G handset with multiple SIM slots, then it is recommended that you use SIM slot 1 for better performance.
. Choose 'LTE' or '4G' as the network mode through your 4G device's 'Settings' menu.
. Ensure that you get a recharge or opt for a suitable Idea 4G pack/plan so that you can avail 4G speeds and get more data for 4G usage. Click here to choose a suitable Idea 4G plan for your Idea number. Alternatively, dial *121# from your Idea mobile to get plan details.
You require a 4G compatible handset (Band3, 1800 MHz) to avail Idea 4G LTE services. In case you use a multi-SIM slot 4G handset, then it is recommended that you use the SIM slot 1.
To confirm if your device is compatible with Idea 4G LTE network, just SMS CHECK to 12345 (toll-free) or simply click here.
Just follow these simple steps on your phone to select the 4G network mode on your 4G device
iOS phones: Settings-> Mobile Data-> Select LTE
Android phones: Settings->Cellular network settings->choose LTE/WCDMA/GSM (auto) as out preferred network type
Windows phones: Settings->Mobile+SIM-> Highest connect speed-> Select 4G
Higher mobile speeds load data faster and may decrease battery life.
Yes. You can continue making and receiving calls even while on the Idea 4G network.
Idea 4G LTE will be available in select circles. Click here to get a detailed list of our Idea 4G locations.
If you are an Idea 4G user in your home circle, you can surely use 4G in other Idea 4G locations within India. Prior to your domestic travel, we recommend that you confirm whether the new location offers Idea 4G. Click hereto get a detailed list of Idea 4G locations.
Just look at the network bars on the screen of your mobile phone. If the display is '4G' or 'LTE' next to the network bar, then you are definitely on 4G. Should you require further assistance please call us at 12345 or visit any of our Idea Store near you.